At Black Star Games we understand that it is not always easy to get hold of the latest products due to demand. Therefore we will offer items for pre-order.

We will always clearly mark any items that are for pre-order along with the expected release date.

Orders for pre-order items will be billed immediately upon placing the order.

As soon as pre-order items are available in stock we will aim to dispatch your order no later than the release date. Where possible we will attempt to dispatch so that orders are received on the release date.

Any orders containing both available and pre-order items will not be dispatched until all items are available and in stock. Any items that are already available and in stock on an order with pre-order items will be set aside. We recommend making separate orders for available items and pre-order items, as well as for pre-order items with different release dates.

Release dates may change and this is outside of our control. If you have ordered any pre-order items and the release date changes we will notify you as soon as we are aware. Likewise if there are any other delays due to supply you will be notified as soon as we are made aware.